Heat Pump service and support

Service plans

It is often necessary to demonstrate appropriate service levels in order to comply with Ofgem requirements to continue receiving the Governments Renewable Heating Incentive (RHI). This also ensures the system is operating at maximum efficiency and the warranty conditions are maintained .

Optimum offers a range of service plans for your peace of mind

Annual Air source

heat pump service

 

£15.00 Per Month

  •  Clean evaporator coil

  •  Check anti-freeze

  •  Clean magnetic filters

  •  Check primary pressure

  •  Check controller settings

Extended Annual Air source heat pump system service

 

£20.00 Per Month

  •  Annual Heat Pump Service +

  •  Immersion heater function check

  •  Check controller settings

  •  Function of unvented safety equipment

  •  Charge expansion vessel

  •  Test heat up performance

  •  Check and repair outdoor insulation

Annual Ground source heat pump service

 

£20 Per Month

  •  Check pressure in ground loop circuit

  •  Check antifreeze concentration in ground loop circuit

  •  Clean filters in ground loop circuit

  •  Inspect manifold for signs of leaks

  •  Check flow and return temperatures in ground loop circuit

  •  Check weather compensation heat curve settings

  •  Check inside unit for signs of leaks

Extended Annual Ground source heat pump system service

 

£24 Per Month

  •  Annual Heat Pump Service +

  •  Immersion heater function check

  •  Function of unvented safety equipment

  •  Charge expansion vessel

  •  Test heat up performance

  •  Check and repair outdoor insulation

  •  Check pressure in ground loop circuit

  •  Check antifreeze concentration in ground loop circuit

  •  Check inside unit for signs of leaks

  •  Inspect manifold for signs of leaks

  •  Check flow and return temperatures in ground loop circuit

  •  Check weather compensation heat curve settings

Company number: 11710488

VAT number: GB314348911

Construction line number: 00412530

EORI number: GB314348911000